Can I return my MD if I dont open it?

[kmt5]

I got excited and jumped on a Viper Trident Metal Detector because it was in my price range and it is for both water and land. I have been doing some reading and all I have seen on the Vipers is real bad news.

This model I got is supposed to be the new 2008 model. I hate to spend $350 on something that sounds like I will need to replace soon. What are my options here if I have any? Also what MD would you recomend I get with a budget of $400 for one at the moment?

Wes p.s I ordered this md from kellyco

[bdahunter]

The Kellyco Refund Policy is on their website and is what you would expect from a company with an Excellent reputation for Customer Service. They are offering to fix a mistake that was the result of a lack of research on the customer's part, that is good customer service. Think hard before you cancel the order as the Viper will work just not nearly as well as an underwater detector costing much more, you get what you pay for. Many companies would tell you 'tough luck, caveat emptor' Kellyco isn't like that. I've attached the Kellyco policy from their website below:

3. An Outstanding Refund, Exchange and Replacement Policy: Kellyco does not want anyone to be stuck with a metal detector that they're not satisfied with - so we've come up with some outstanding policies to help you get what you want!

We recommend that you call a member of our trained and certified staff of metal detectorists for advice or assistance before you purchase a metal detector. We're here to answer your questions and do so cheerfully!
If you have a defective item feel free to return it to us within seven days of receiving it - simply call us for a return authorization number and ship it back to us for an exchange.

If you just don't feel comfortable with your detector, for any reason at all, feel free to return it to us within 14 days of receiving it.
Just call, fax, or email us with your invoice number and request for a return authorization number. You then have the option of receiving a 70% refund or an 80% credit toward the purchase of another metal detector. This offer applies to new, demo, and used metal detectors, but excludes those with lifetime warranties, professional, security or commercial machines, and specialty metal detectors.

Detectors returned for refund or credit will have the original shipping costs deducted if it was shipped free. Returned metal detectors are considered used, and we sell them for a reduced price on the pre-owned, demo, and used section of the Kellyco website. When returning a metal detector it must be in unused condition with all instructions and manuals unmarked or altered. Any "free" accessories and/or promotional items must be returned in unused condition.

Cheers,

BDA

[anne]

As BDA said..............talk to them........ask questions and between you come up with the right solution that suits you. Good Luck.

[Bryan Jon]

Good luck on your decision making. Whatever your choice , KellyCo will treat you right.

[Joker]

Im pretty sure there is depreciation but as long as it is within the time alloted you should be able to.

[Buster]

Kellyco will do you right...They are a good company and things will work out...Buster...

[Digging Fool]

I'm pretty sure Kellyco will treat you right. Some smaller dealers may would charge an expensive re-stocking fee, but I don't think Kellyco would do that to you. Good Luck.

[gordiesgirl]

Kelly co will treat you right, Just call them.

[Scubasweeper]

If your looking for a Land Sea Detector consider the Whites BeachHunter ID. I use it for both with good success only issue you might find is it might drive you mad in trashy sites because it has only Iron Discrimination.
Oh yea.. I got it on E-Bay for what you are willing to spend second hand.

[The TINMAN]

Just talk to Kellyco, They will treat Ya right and Welcome to TQ !