Poor Customer Support

Discussion in 'Minelab X-TERRA SERIES 30, 50, & 70' started by colbyc28, Dec 29, 2017.

  1. Artie Fact

    Artie Fact Well-Known Member

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    What’s not to like?
     
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  2. colbyc28

    colbyc28 Member

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    ATW, I can understand having to send it in for internal connections and such...but a battery cover? They are basically saying that I lack the competence to put a new cover on. Hell, I have to do it every time I change batteries....hmmmm, but then again...maybe that's why it is broke...
     
  3. KRose

    KRose Well-Known Member

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    Colby, have you thought about going to some Minelab forums and checking around to see if some Minelab folks may possibly have an extra cover for your unit? It might be worth a try. I understand your frustration in this. One shouldn't have to go through all this for just a cover. Best of Luck to you in locating a cover for your MD. (y)
     
  4. colbyc28

    colbyc28 Member

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    I will indeed try that KR. Thank you for your suggestions and replies. Happy New Year to all
     
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  5. Gregory

    Gregory Well-Known Member Administrator-Site Founder

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    Maybe contact Ron at Windy City Detector’s. He might be able to send for a cover for you.
     
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  6. colbyc28

    colbyc28 Member

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    Thank you Mr. Gregory. Long time no speak. I hope all is well
     
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