I've had my Garrett Pro-pointer for 4 years. In that time it was used a lot. Finally I started having problems with it which included hardly any sound, loss of vibration feature, difficulty putting it on, difficulty shutting it off and falsing when not near metal. Finally I contacted Garrett to explain the problems and I asked them if they had an idea as to what was causing these problems. They said they had no idea !!!! and asked for the serial number of the unit. After giving them that info they got back to me and said the warranty had expired. OK.....I understand that but wasn't asking them to fix it for free. I only wanted to know what was wrong with it and would it be worthwhile spending money to have it fixed or would I be better off buying a new one. They pretty much gave me the old "brush off" and that was the end of the conversation. I decided to just go ahead and buy a new one because Garrett has a new version of the PP on the market and Kellyco is selling the older version for $110 with free shipping. I ordered the PP on Monday and it came in on Friday, just in time for my weekend hunts. I will say, I like the Garrett PP but am not too pleased with their customer service.